Problems with your house/apartment

If there is a problem in your quarters 

Call SHAPE Domaines office on 7942 (08.30 - 13.00 and 14.00 - 16.00 from Monday till Friday).
Upon your request, they will send a technician to your house or apartment as soon as possible.
Some jobs are the responsibility of the landlord. Some jobs will be at your own expense. To avoid any disagreement, make sure you have all the necessary information.
In case of emergency, to protect your safety and prevent damages caused by explosion, fire, flooding, gas smells, electricity etc. call:
  • Fire department (4017), or
  • Engineer Branch (5555), or
  • Police (3333)
More specifically, in case of heating problems only
Weekdays (except public holidays):
  • Between 08:30 AM and 16:00, dial 7942 SHAPE DOMAINES that will send a heating technician to your home.
  • After 16:00 till 08:30 AM, call the Fire Department on 4017, which will provide electric heaters to help you keeping your home warmed up till you’ll be able to contact SHAPE Domaines as of 08:30 AM the next working day.
Week-ends and public holidays:
  • Between 08:30 AM and 16:00, call 5555
  • After 16:00 till 08:30 AM, call the Fire Department on 4017, which will provide electric heaters to help you keeping your home warmed up till you’ll be able to contact SHAPE Domaines as of 08:30 AM.
 

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