Following procedures are in place inside Building 210:
1. The use of ticket machine and waiting room are forbidden;
2. The booking of an appointment is a pre-requisite before coming at RGN/HMS, be aware that registering/extending your protocol ID and Car registration CANNOT be done before having a SHAPE ID or extending your SHAPE ID date;
3. The wearing of a mask is compulsory for all customers;
In order to maintain the highest degree of service and to free time slots for others, we request our customers to cancel appointments they are unable to attend through the link provided in their confirmation Email. It is mandatory to state under “comments” the name of the person(s) to be served by our registration office, i.e. name of newcomer, yourself and of your dependent(s). IT IS STRICTLY FORBIDDEN TO MAKE DOUBLE OR MULTIPLE APPOINTMENTS FOR THE SAME PURPOSE AND PERSONS and all appointments will automatically be deleted by the Registration Section without further notice.